Refund policy

Return & Refund Policy

Each YB Art Designs product is made to order, especially for you. Because of this, we generally do not accept returns or exchanges for change of mind, incorrect size, or incorrect color selection.

Damaged or defective items

If your order arrives damaged, defective, or with a printing or manufacturing issue, please contact us within 7 days of receiving your order.

Please send us:

Your order number
A clear description of the problem
Photos showing the issue and the packaging, if applicable

If the issue is confirmed, we will work with you to provide a replacement or refund, depending on the circumstances. You will not be responsible for the cost of replacing an item that arrived damaged or defective.

Incorrect or missing items

If you receive the wrong item or your order is missing an item, please contact us within 7 days of delivery with your order number and photos of the package and products received. We will investigate and arrange an appropriate solution.

Lost or delayed orders

If your order appears to be lost or has been significantly delayed, please contact us so we can check the shipment status and determine the appropriate next step.

Please note that shipping times are estimates and may vary depending on the destination, carrier, customs processing, and other circumstances outside our control.